Gaming should be fun, not stressful. Babjee believes every player's safety and mental well-being are of the utmost importance. Read our responsible gaming guide and stay protected.
We want you to stay in control at all times. That's why Babjee offers a range of protective tools.
Set a limit on how much you can deposit daily, weekly, or monthly before you start. Once a limit is set, it takes effect immediately — and increasing it requires a 7-day waiting period.
Set your own time limit for how long you play in a single session. Once the time is up, Babjee will automatically alert you and, if needed, end the session.
While you play, Babjee will periodically remind you how long you've been playing and how much you've spent. It's a great way to stay aware.
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, you won't receive any promotional messages either.
If you feel you need to step away from gaming, you can permanently close your account for a period of 6 months to 5 years. Reopening your account during this period is not possible.
Babjee's Bengali support team is always here for you. Reach out via live chat — average response time is just 5 minutes.
Responsible Gaming means enjoying gaming as a form of entertainment — where you remain in full control at all times, stay mindful of the time and money you spend, and ensure that gaming never has a harmful impact on your personal, family, or financial life.
Responsible gaming is at the heart of everything we do at Babjee. We want you to enjoy gaming — without it ever becoming a source of stress or addiction. That's why we've built a range of protective tools and policies to keep you safe at all times.
Gaming is much like watching a film or playing cricket — it's simply a way to unwind. But when it becomes a primary life goal or a means of earning money, that's when problems begin. Babjee believes every player must understand this distinction.
Keep in Mind: Gaming is never a solution to financial problems. Don't try to win back your losses by playing more — it can only make things worse.
The core principles of responsible gaming at Babjee are:
Problem gaming typically develops gradually and can be difficult to recognize on your own. If you notice any of the following signs, it may be time to take action:
Spending beyond your budget, gaming with borrowed money, or playing without paying bills.
Cutting back on sleep, work, or time with family in order to spend more time gaming.
Feeling excessive anger, frustration, or restlessness when losing or when unable to game.
Lying to or hiding your gaming activity from family and friends.
Warning: If you notice even one of these signs in yourself, don't wait — reach out to us right away. Acknowledging the problem is always the first step toward solving it.
Ask yourself the following questions and answer honestly — this is for your benefit only:
Do you often end up spending more on gaming than the budget you set for yourself?
When you lose, do you keep playing more to try to win it back?
Do you find it hard to stop gaming? Do you want to stop but feel like you can't?
Is gaming causing problems with your family, friends, or work?
Have you ever borrowed money or dipped into your savings to fund gaming?
Have family or friends ever expressed concern about your gaming?
Result: If you answered "Yes" to 2 or more of the questions above, we strongly recommend reaching out to our support team or making use of the self-exclusion feature.
Babjee is committed to keeping you safe. You can activate any of these tools at any time from your Account Settings:
Set a maximum amount you can deposit into your account daily, weekly, or monthly. Decreasing your limit takes effect immediately, but increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive limit increases.
Set a maximum amount you can wager within a given period. This protects you from significant losses.
Set a cap on how much you can lose within a given period. Once that limit is reached, gaming will automatically stop.
Set a time limit for how long you play in one session. When the time is up, Babjee will display a reminder and encourage you to take a break.
How to activate: Log in to your account → Settings → Responsible Gaming → select your preferred limit. Contact Live Chat for assistance.
Having a clear budget is the most important step. After deducting rent, food, transport, and all other essential expenses from your monthly income, allocate only a small portion of what remains for gaming.
Start with your total monthly income and subtract all essential expenses (rent, food, transport, bills).
Set aside no more than 5% of your remaining funds as your gaming budget. Never exceed this amount.
Activate Babjee's deposit limit in line with your personal budget to prevent overspending.
Review your gaming spending every month. Reduce your budget if necessary.
Self-exclusion is the strongest protective measure available. If you feel you need a complete break from gaming, make use of the self-exclusion feature.
6 months, 1 year, or 2 years. Can be reactivated once the period expires.
5 years or permanently. Once activated, it cannot be cancelled before the period ends.
Click the chat icon in the bottom-right corner of the Babjee website and request "self-exclusion".
Let us know how long you'd like to be excluded. Our support team will take it from there.
Your identity will be verified for security purposes. This ensures that any request is acted upon only for the correct account holder.
Your account will be closed once verification is complete. All promotional emails and messages will also be stopped.
Important: If you find yourself wanting to play on other gaming platforms during your self-exclusion period, take the same step there too. Blocking one platform alone is not enough to protect yourself from problem gaming.
Sometimes family members or friends notice a problem before you do. If someone you care about is struggling with problem gaming, it's important to know how you can help.
Remember, problem gaming is a mental health issue — not a character flaw. With the right help and support, people can and do overcome it.
For Parents: Enable parental controls on all computers and mobile devices to prevent anyone under 18 from accessing Babjee or any other gaming platform.
You don't have to face problem gaming alone. Babjee's support team and a range of professional organisations are ready to help:
Get help in Bangla, 24/7. Speak directly with us about gaming limits, self-exclusion, or any concerns you may have.
Email us at [email protected]. We'll respond within 24 hours. Your privacy is fully protected.
Speak with a local mental health specialist or counsellor. Gaming addiction is treatable.
An international volunteer organisation that supports those affected by problem gaming. Completely free of charge.
Babjee is always here for you. Enjoy gaming — but always within your limits. Your happiness and well-being are our greatest reward.
Every player's safety is our top priority at Babjee. Register today and experience responsible gaming firsthand.